Shipping Policy

Processing Times

Orders are processed within 1–2 business days.

Shipping Within Australia

We ship Australia‑wide using Australia Post and Sendle.

Estimated delivery times:

• Standard: 3–7 business days

• Express: 1–3 business days

Tracking

All orders include tracking. You will receive a tracking number once your order is dispatched.

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen method.

Lost or Delayed Parcels

If your parcel is delayed or lost, contact shop@indiegamer.com.au and we will assist with a carrier investigation.

Incorrect Address

Customers are responsible for providing accurate shipping details. IndieGamer is not responsible for parcels delivered to incorrect addresses.